Management Skills for Supervisors (Fall 2021)

3 Month  Part-time (Online) Credit Certificate Program

Develop critical skills needed in management, supervisory and leadership roles in this part-time certificate program (6 credits).

Career Opportunities:

Supervisors, managers, and leaders in today’s organizations are expected to do “more with less”, working in increasingly complex and competitive work environments. This program provides practical skills and tools for current managers and leaders to refine and enhance their ability to manage and motivate individuals and groups. For those making the transition into leadership and supervisory roles, this program is an opportunity to build confidence and skills to take on a management role. The program also carries 6 units of course credit.

Program Content:

Interpersonal Skills (2 credits)

Good leadership begins with effective self-leadership. If we are not personally effective then how can we hope to lead others? This course focuses on interpersonal and communication skills. By the completion of these interactive seminars, participants will have acquired new knowledge, developed a practical understanding, and participated in skill-building exercises related to interpersonal & organizational communication skills, active listening, how to use power effectively, coaching, conflict and anger management, assertiveness, and giving and receiving feedback.

Course Code: MGMT 145, Section:  F21 W70, Delivery:  ONLINE 

Registration Deadline: September 20, 2021  extended

Course Dates: September 23 - October 16, 2021

8 Sessions: 4- Thursdays, 18:00 - 21:00 and 4-Saturdays, 09:00 - 13:00

The 2020-2021 tuition rates are in effect for this course. For more information please contact us at or 250-740-6580.

Team Building Skills (2 credits)

The “teamwork” concept has been around for a long time and we still don’t do it very well. Many so-called teams are simply groups of individuals trying to do their best. But that is not the definition of a high-performance team. This course will introduce you to key concepts to both build and maintain effective teams. Topics covered include team success factors, characteristics of high-performance teams, the stages of team development, the team leadership role, team decision making and problem-solving, why teams fail, and team meetings. The course also includes a personal on-line analysis and profile of each participant’s thinking preferences. This course will improve how you relate to people who think and act differently.

Course Code: MGMT 146, Section:  F21 W70, Delivery:  ONLINE 

Registration Deadline: October 15, 2021

Course Dates: October 21 - November 18, 2021

9 Sessions: 4 -Thursdays, 18:00 - 21:00 and 4 Saturdays, 09:00 - 13:00 (No class Nov. 11)

For more information please contact us at or 250-740-6580. 

The 2020-2021 tuition rates are in effect for this course. For more information please contact us at or 250-740-6580.  

Administrative Skills (2 credits)

Supervisors are responsible for doing many things they have not been trained to do – things that are unique to the supervisory role - so it’s no surprise they often don’t do it as well as they can. This seminar will provide a theoretical foundation, as well as skill-building exercises, to better understand and manage new employee orientation, delegation skills, interview & selection, time and stress management, written communication, employee motivation, causes of performance problems, employment termination, effective presentations, and performance management.

Course Code: MGMT 147, Section:  F21 W70, Delivery:  ONLINE

Registration Deadline: November 12, 2021

Course Dates: November 25 -  December 18, 2021

8 Sessions: 4-Thursdays, 18:00 - 21:00 and 4- Saturdays, 09:00 - 13:00

The 2021 tuition rates are in effect for this course. For more information please contact us at or 250-740-6580.  

Course Delivery:

The program is currently offered ONLINE.  See the course schedules above. Note: If you are currently enrolled as a student who has already taken MGMT 192 or MGMT 292 you are not eligible for this program.

How To Apply:

There are two ways to apply for the program.  Applicants can fill out an Application for Admission form and deliver or mail it to any of the campuses (see How to Register page for a list of addresses). However, applicants are encouraged to Apply Online at  to avoid delays in the process. 

Once applications are received applicants will be contacted by an Admissions and Registration Assistant to register them for the course.  To Register for one of the courses above, please email Donna Kist at who will enroll you in the program and courses for you.  


  1. There is an application fee for first-time applicants to Vancouver Island University.
  2. You can apply for the whole program or an individual course.   
  3. Admission to this program does not necessarily meet the requirements for other programs at Vancouver Island University.
  4. VIU Employees - This program is not eligible to be paid for by the VIU Tuition Waiver Program but may be eligible to be paid for from professional development and training funds offered by your union.

Program Requirements:

There are no program requirements.

Note: Fees are subject to change.  This program is not eligible for student loans.

Important Notice:

The credit courses for Management Skills for Supervisors Certificate Program will be offered for both Spring and Fall  2021 since this program will be discontinued.    

Professional Development and Training (PD and T) is always thinking of ways to make our programming accessible to our community. To that end, PD and T will be phasing out the Management Skills for Supervisors Program after FALL 2021 and replacing it with a program that is more flexible for our students.  


"This course isn't just for supervisors and managers.  All employees should take this program to not only understand their rights but also their responsibilities as an employee.  The program will help you to be a leader in your workplace and will give you lots of practical management tools to use to create a healthy work environment." 

"The course as a whole is full of ideas and tools to use in everyday situations at work.  It gives practical scenarios and makes use of different teaching styles to appeal to every learning style.  I would highly recommend this course to all managers/administrators"

"The Management Skills Certificate program is a valuable set of courses that have helped to reignite a passion for learning and provided practical skills to implement immediately into my professional workplace."