Accessibility and Inclusion in the Workplace

Course Details

With the new British Columbia (BC) Accessibility Legislation requiring all public-sector organizations to create accessibility committees, accessibility plans, and feedback mechanisms for reporting accessibility issues, there is a need for education about accessibility in the workplace. This course will provide the tools to create accessibility committees and meaningful accessibility plans in your organization.

Course topics include:

  • Current BC and Canadian accessibility legislation
  • Provincial funding to support this new legislation
  • The historical background of accessibility and inclusion in Canada
  • Why do accessibility and inclusion matter?
  • How to create an inclusive culture in the workplace
  • Disability types and definition
  • Workplace strategies/accommodations for supporting various disabilities
  • Barriers to inclusion and accessibility
  • Unconscious bias and workplace micro-aggressions
  • Steps to changing workplace culture
  • Best practices for inclusive recruitment, selection, and employee development
  • Considering workplace emergency procedures for employees with disabilities
  • Employer/employee resources

Course Objectives

  • Define accessibility and inclusion
  • Examine historical and current perspectives of accessibility and inclusion and their impact on the workplace
  • Identify the professional and legal obligations and responsibilities of employers as they relate to accessibility and inclusion
  • Examine the impact of values, perceptions, and beliefs associated with accessibility and inclusion in the workplace
  • Outline disability types and related workplace accommodations
  • Identify barriers to inclusion and strategies for removing these barriers
  • Develop a workplace accessibility plan/committee and implement steps to change workplace culture
  • Create a tool-kit of resources and contacts

Course Delivery

Course Code: MSAI 001  | Section Code: S23W70

Dates:  January 24 - March 28, 2023 (10 sessions; Tuesdays) 

Times:   09:00 am to 12:00 pm

Delivery: Online, synchronous

Cost: $599 plus GST

Instructor: Melissa Lyon, M. Ed (Special Education)

Registration opens on September 1, 2022.

Accessibility, Inclusion, diversity, workforce inclusion, neurodiversity


Melissa Lyon is passionate about inclusion and accessibility. She was born with both mild cerebral palsy and epilepsy, so she has first-hand knowledge about these topics. Melissa has a Master’s degree in Special Education from Vancouver Island University, a Bachelor's degree in Elementary Education with distinction from UVIC, an Information Technology Certificate from UVIC, and a TESOL diploma for teaching English Language Learners. 


For the past ten years, Melissa has worked and volunteered at many different places, with the purpose of helping to support those with diverse abilities and to educate others about inclusion. Melissa is currently working on a "Belonging Matters" project with the Cerebral Palsy Association of BC, where she helps facilitate focus groups and create resources to educate others about inclusion. She has also worked at the University of Victoria, Capilano University Continuing Studies, and Camosun College, where she supported their inclusion and accessibility initiatives. In addition, Melissa has worked as a curriculum developer for the Kleos Open Learning online school, where she created several modified high-school courses.


Melissa's passion for inclusion is also exhibited in her extensive public speaking and writing experience. She has written articles and blogs for the Cerebral Palsy Association of BC, the Kleos Open Learning School, and for UVIC's Centre for Autism Research, Training, and Education. She has been a keynote speaker for the United Way, the Victoria's Soroptimist Society, and the BC Council for Exceptional Children. She has also created and presented various workshops on topics such as inclusion, educational and assistive technology, and Universal Design for Learning. Melissa is a strong advocate for inclusion and accessibility, as shown by her involvement in many advisory committees, including the Children's Health Foundation of Vancouver Island and the Headway Epilepsy Association. She hopes that through her efforts, she is helping to make the world more inclusive to all.