Accessibility and Inclusion in the Workplace

Online course

Do you work within the public sector?  Are you looking for help ensuring your workplace complies with the new accessibility and inclusion rules for British Columbia (BC).  The Accessible British Columbia Act requires all public-sector organizations to create:

  • accessibility committees
  • accessibility plans
  • feedback mechanisms for reporting accessibility issues

This course provides the tools you need to create  accessibility committees and accessibility plans in your organization.

Course topics

  • current BC and Canadian accessibility legislation
  • provincial funding to support this new legislation
  • history of accessibility and inclusion in Canada
  • why do accessibility and inclusion matter?
  • how to create an inclusive culture in the workplace
  • Disability types and definition
  • workplace strategies and accommodations for supporting various disabilities
  • barriers to inclusion and accessibility
  • unconscious bias and workplace micro-aggressions
  • steps to changing workplace culture
  • best practices for inclusive recruitment, selection, and employee development
  • workplace emergency procedures for employees with disabilities
  • employer and employee resources

Course content

  • define accessibility and inclusion
  • examine historical and current perspectives of accessibility and inclusion and their impact on the workplace
  • identify the professional and legal obligations and responsibilities of employers 
  • examine the impact of values, perceptions, and beliefs 
  • outline workplace accommodations for disability types 
  • identify barriers to inclusion and strategies for removing these barriers
  • develop a workplace accessibility plan and committee
  • take steps to change workplace culture
  • create a tool-kit of resources and contacts

Course details

Course Code: MSAI 001 | Section 001 F24W70
Dates: October 18 to December 13, 2024 | Fridays
Delivery: Online
Times: 9 am to noon
Course fee: $599 + GST

How to apply

Ready to join us for this course? You can register online. Course fees must be paid at time of registration.

Register for Accessibility and Inclusion in the Workplace

Accessibility, Inclusion, diversity, workforce inclusion, neurodiversity


Melissa Lyon is passionate about inclusion and accessibility. She was born with mild cerebral palsy and epilepsy, so she has first-hand knowledge about these topics. Melissa has a master’s degree in Special Education from Vancouver Island University, a bachelor's degree in Elementary Education with distinction from UVic, an Information Technology Certificate from UVic, and a TESOL diploma for teaching English Language Learners. 

For the past ten years, Melissa has helped to support those with diverse abilities and to educate others about inclusion. Melissa is currently working on a "Belonging Matters" project with the Cerebral Palsy Association of BC, where she helps facilitate focus groups and create resources to educate others about inclusion. She has worked at the University of Victoria, Capilano University Continuing Studies and Camosun College, supporting inclusion and accessibility initiatives. Melissa has also worked as a curriculum developer for the Kleos Open Learning online school, where she created several modified high-school courses.

Melissa has extensive experience speaking and about inclusion. She has written articles and blogs for the Cerebral Palsy Association of BC, the Kleos Open Learning School and UVic's Centre for Autism Research, Training, and Education. She has been a keynote speaker for the United Way, the Victoria's Soroptimist Society and the BC Council for Exceptional Children. She has also presented workshops on topics such as inclusion, educational and assistive technology, and Universal Design for Learning. Melissa advocates for inclusion and accessibility with her involvement in many advisory committees, including the Children's Health Foundation of Vancouver Island and the Headway Epilepsy Association. She hopes that through her efforts, she is helping to make the world more inclusive to all.


Email or call 250.740.6580